Goodmaji has integrated all country-specific bill of lading numbers for your convenience. Please check if you have entered the correct bill of lading number, or contact Goodmaji by clicking on the chat room.

However, if you have the recipient's information, you can also use the online "filter" function or open a chat room to ask for assistance.

Please check the latest status of your shipment on Goodmaji's bill of lading system, or contact Goodmaji's live chat room and we will have someone available to assist you.

You can bring your package to the Goodmaji service center in person or call to schedule a pickup and a Goodmaji representative will be sent to your designated location to pick up your package.

To ensure the quality of delivery, correct weight and volume are required. If the information is not accurate, it may delay the delivery time and may incur additional costs, so it is necessary to provide the correct weight and volume.


No. Goodmaji cannot deliver to P.O. Boxes. A full street address is required.

Goodmaji is unable to ship the following items: plants and animals, gold, jewelry, currency, valuable securities, dangerous goods or flammable materials, etc. In addition, some countries may have special restrictions on certain items.

  • Please use sturdy and shockproof cartons, and add cushioning material inside the carton for fragile items. Please do not use rope, wrapping paper, plastic bags and other materials to avoid scattering the contents due to package breakage.

Personal correspondence and marketable securities are not part of our service.

General business correspondence or information typed on paper, such as correspondence, contracts, manuals, quotations, shipping bills of lading, etc. are considered documents, while blank paper copies, stickers, cartons, books, etc. are considered packages.

Goodmaji's services include international import and export express, international sea freight, warehousing in Taiwan and Malaysia, collection in Southeast Asia, etc. Goodmaji is your partner of choice for cross-border e-commerce.

Yes, you must have a Goodmaji member account to access our full service. You can call us directly and we will arrange a salesperson to serve you.

Shipping Cost Calculation

The operating costs of the transportation industry are affected by changes in fuel prices, and the variable fuel surcharge increases or decreases with changes in fuel prices. You can check the current month's fuel surcharge by contacting your salesperson or by opening a Goodmaji member account.

Goodmaji shipping charges vary according to the weight and size of the goods, and are based on the heavier of the "weight of the goods after packing" or "volume of the goods after packing":
L x W x H (cm) / 5,000 = Volume weight (kg).


1 parcel, the actual weight of 0.2 kg after weighing, the measurement size of 40 cm long, 30 cm wide and 30 cm high, the conversion of its volume of material is:
40 x 30 x 30 / 5000 = Volume weight 7.2

Customs clearance issues

Cross border shipments are generally paid for by the consignee, but Goodmaji offers a variety of payment options depending on the pipeline.

The value of the customs declaration refers to the amount of the goods declared on the commercial invoice (Invoice), which may affect the amount of import duties and taxes to be paid by the recipient.

According to Article 22, Paragraph 1 of the Customs Law
The customs declaration and taxation procedures of the goods shall be entrusted to the customs broker; the declaration submitted to the Customs shall be examined and approved by the special customs broker.

Please fill in the name, quantity, unit price, total price, etc. in English. Do not just type "Model" or "SAMPLE" or other abbreviated words. For Hong Kong, Macau and Mainland China, please fill in Chinese.

提單 (Air WayBill)
Commercial Invoice
Packing List
Export declaration checklist
Power of Attorney
Other : Import license, commodity inspection certificate, catalog, instruction manual, water list, purchase certificate, and other documents required for customs inspection will be provided according to the needs of the incoming customs.

According to the Air Express Cargo Clearance Regulations, exports of goods with a total value of more than NT$50,000 per bill of lading must be cleared through customs in accordance with the general import and export declarations, which are "official declarations", while exports of domestic goods under NT$50,000 can be cleared through customs with a simplified declaration. In other words, "simple customs declaration".

After the bill of lading is completed, you can upload and mail the bill of lading, export declaration checklist, commercial invoice (INVOICE), packing list, case appointment letter and other customs declaration documents to Goodmaji system and the mailbox of your staff, and attach the above original documents to the shipment. Then the operation will be completed.

Customs declaration is the legal act of declaring the contents of goods and paying import duty to the Customs at the time of import. According to the declaration of the declarant, the Customs will check the contents of the goods and the related bill of lading, packing list, invoice and import permit according to the law.

Customs declaration, also known asdeclaration,refers to the import and export of goods, importers and exporters or their agents to the customs declaration, requesting the processing of goods import and export procedures. Customs declaration must be qualified and registered by the Customs "customs declaration unit" to handle. Non-customs declaration unit of the import and export of goods shall be entrusted to the customs declaration unit for customs clearance procedures. In the customs declaration, to fill out the declaration form, and the customs inspection of the documents required.

Transportation Related


Since packages are subject to security checks, which include X-ray, explosive detection and other inspection measures. Therefore, it is possible for any shipment to be opened by customs, border police, etc. during our shipping process. These requirements are beyond Goodmaji's control.

  1. 下列貨件,為好馬吉Goodmaji不予承運之貨件:
  • 依相關海關法規要求須申報,卻未進行報關時;
  • 相關出口、清關及派送等資料不完整;
  • 內含易引起之災害、腐蝕、腐壞、變質或航空禁運等商品;
  • 貨件之重量、尺寸、包裝或價值等,超出好馬吉Goodmaji受理之範圍;
  • 違反台灣或境外當地法令規章之商品;
  • 該貨件含有膺、偽造品、動物、金塊、貨幣、貴金屬與寶石、武器、爆裂物和炸藥、人體遺骸、非法物品、象牙、毛皮、麻醉品、各國宗教違禁品、腐蝕性化學物品、植物、種子、土壤、壓力式噴霧罐產品、酒類、香精(含酒精)、指甲油(含酒精)、去光水(含酒精)、磁鐵(含磁性物品)、電池類(裸裝鋰電池、水銀電池、鎳氫電池)、古董、珠寶、有價證券、貨幣、現金、涉及著作權或商標權之仿冒商品、乾冰、廢料(廢棄物)、色情內容影音產品/刊物、槍械彈藥及其零件等;
  • IATA(國際航空運輸協會)、ICAO(國際民航組織)、ADR(歐洲公路危險物品貨運規則)、或其他組織歸類為危險物質、危險品或違禁品時(簡稱「危險品」);
  • 貨件地址不正確、無正確標註、該貨件包裝有缺陷,或貨件包裝無法確保該貨件得以通常注意安全運送者;
  • 好馬吉Goodmaji判斷該貨件內容之全部或一部無法安全或合法運送時。
  1. 如有上述情形之一而貨件無法退還託運人時,好馬吉Goodmaji有權處分、出售或拋棄該貨件,該貨件處分所得則用以扣抵關稅、服務費或與貨件有關的管理費,如仍有餘額時將退還給託運人,如費用不足時客戶同意支付差額。
  2. 好馬吉Goodmaji依前述所為之處分,出售或拋棄貨件,對託運人或收件人等不承擔任何責任。好馬吉Goodmaji有權銷毀法令禁止退還之貨件或危險品。
  1. 貨件將運送至由託運人提供之收件人地址,惟無須交由收件人本人收執。收件地址僅能是宅配地址,不能為郵寄信箱。
  2. 好馬吉Goodmaji得通知收件人貨件即將派送或已派送但未完成交付。收件人可以選擇其他經Goodmaji同意之派送方式。
  3. 託運人同意好馬吉Goodmaji有權自行決定運送貨件路線、改變運送路線,及貨件之中繼站轉送等相關運送事宜。
  1. 好馬吉Goodmaji就單一空運(快遞)貨件(包含配套的道路運送或途中停靠)的責任,係以蒙特婁公約或華沙公約之規定為限(擇適者適用)。如因故無法適用上述該等公約時,將以下列孰低者為準:
    1. 目前的市價或申報價格,單筆貨件好馬吉Goodmaji最高賠償限額不超過100元美金;或
    2. 每公斤22單位特別提款權(約每公斤30元美金)
    3. 單筆貨件好馬吉Goodmaji最高賠償限額不超過100元美金。此一責任限制規定,除於貨件僅由道路運送而另有規定外,亦適用於其他形式的運輸。
  2. 託運人如認為前揭好馬吉Goodmaji之責任限制未符所需時,託運人得對貨件價值進行特殊申報且另行向好馬吉Goodmaji申請本條款與條件第八條之貨件保障服務。託運人亦得自行安排保險保障。
  3. 好馬吉Goodmaji所負之責任,嚴格限於貨件本身的直接損失(損害),以及本條款與條件第六條每公斤賠償責任或單筆貨件最高賠償限額。包括但不限於:短少之利潤、失去之收入、利益及未來生意等,好馬吉Goodmaji就其他損失(損害),均不負任何賠償(或補償)責任,無論該損失或損害是特殊或間接地、或即使好馬吉Goodmaji在接收貨件前後已注意該損失或損害之風險。
  4. 好馬吉Goodmaji將以合理努力交運貨件,惟派送時效並非具拘束力之承諾,亦非屬運送契約的一部份。就貨件遲延、遲到所生之損害(損失),好馬吉Goodmaji不負賠償(或補償)責任。託運人得於特定服務項目享有貨件延遲之運費補償。
  1. 因可證明歸責好馬吉Goodmaji之事由而發生貨件遺失之狀況,客戶得請求好馬吉Goodmaji依條款與條件賠償損害,並應於好馬吉Goodmaji發出遺失通知起七日內通知好馬吉Goodmaji。就逾時之請求,好馬吉Goodmaji不負任何責任。
  2. 每筆貨件限請求損害賠償一次,且賠償和解方案係針對該貨件有任何毀損、滅失情狀所作出的完整且終局結算。
  1. 好馬吉Goodmaji就非可歸責及非可由好馬吉Goodmaji管理控制所生之損害,不負任何賠償責任。
  2. 所謂非可由好馬吉Goodmaji管理控制之情形,包括但不限於:對於電子或相片之影像、錄影、資料或紀錄之電氣或磁性所造成損害或消除等(即使好馬吉Goodmaji已知該瑕疵或特性亦同);非由好馬吉Goodmaji受僱人員或履行輔助人,如:託運人、收件人、第三人、海關或其他政府官員等之故意或過失行為;「不可抗力事件」,如:地震、龍捲風、暴風雨、水災、大霧、戰爭、墜機或禁運、暴動或群眾運動、產業罷工運動等。
  1. 託運人違反下列聲明與擔保時,應賠償好馬吉Goodmaji之損害並使好馬吉Goodmaji免於遭受損失或損害:

    • 託運人聲明並擔保由託運人或其代表人所提供之所有資料是完整與正確的;
    • 託運人聲明並擔保貨件係非好馬吉條款內所規定之貨件;
    • 託運人聲明並擔保貨件是由託運人可信賴的人員在安全的場所下所準備的,以及在準備、儲存與運送至好馬吉Goodmaji當中,託運人須防止貨件受到未經許可之干擾;
    • 託運人聲明並擔保託運貨件完全遵守所有相關海關、進口、出口、個人資料保護法、制裁、禁運與其他法律及法規之規定。
    • 託運人聲明並擔保託運人對於提供好馬吉Goodmaji之個人資料係基於完整及有效之同意與授權,如:與運送,清關和交付過程中所需要的收件人資訊(如:電子郵件跟手機號碼)。


Goodmaji's shipment tracking system can track your shipment or contact our customer service staff by clicking on the bottom right corner.

You can visit ourdownload pageto download

想了解更多? 讓我們為您安排最佳方案